FAQ's

Q. Am I eligible for your services?

Protection and Advocacy programs (P&A), the issue must be related to the disability. Other factors which may affect eligibility for services include:

• the type of assistance needed; 
• the effect on your life, health, or safety; 
• and the availability of other programs to address your issue.  

Victim of Crime Act (VOCA) grant program, the individual must be a:

• victim of a crime and the relief sought must be related to the alleged crime;
• parent/legal guardian of a victim (under the age of 18) of a crime;        

Q.Do I have to pay for your services?

A.You do not have to pay for our services. However, depending on if program funds are available, there may be certain costs, such as court fees, publication fees, and fees for service of documents that you might be required to pay. Where possible, we will ask for a waiver or reduction of fees.

Q.Can intake interviews be conducted via phone or video?

A.Yes, when appropriate.

Q.What kind of services do you provide?

A.

Q.What is the difference between a power of attorney (POA) and guardianship?

A. A power of attorney is a legal documented created by one person (principle) to give a family member or friend (attorney-in-fact) legal power to act on behalf of the principle. For example, complete tasks on behalf of the principle, including cash checks, receive bank statement, and apply for public benefits. The principle still has the power to do their business, but an attorney-in-fact helps them with various responsibilities. The court is not involved, and the paperwork is signed in-front of a notary.

A guardianship is needed when an individual cannot make rational and intelligent decisions on their own, especially regarding healthcare or finances. The guardian will make all personal and/or financial decisions for the individual (ward). A guardianship can only be granted by the court, and the guardian will need to submit accounting reports once a year. The proposed guardian will have to submit a “Guardianship Plan” on a court form as part of the petition to be appointed guardian. The court also requires the guardians to attend the Working Interdisciplinary Networks of Guardianship Stakeholders (WINGS) Training within 90 days after the Guardianship is granted.

Q.What kind of power of attorney (POA) does your office help with?

A.We have specific durable power of attorney which lists specific actions that one person (attorney-in-fact) can do on behalf of another person (the principal). The durable power of attorney will work even if the individual becomes incapacitated (unable to understand what is going on due to a mental or physical condition.

Q.Will a power of attorney (POA) document still work for my family if I am deceased?

A.No, the power of attorney is invalid once the individual (principle) has passed away.

Q.Can your office assist with a last wills and testament?

A.Unfortunately, we do not assist with last wills and testaments.

Q.Can your office assist with a living will?

A.Yes, our office can assist with a living will.

Q.What are your business hours?

A.

Q.How long will it take to get the services?

A.It depends on the type of case a person is seeking. We also take into consideration any safety issues and deadlines that exist in a person’s case and the resources we have available. There is no specific time guideline for this process but we will complete it as we reasonably can.

Q.How long does it take to get the Protective Order?

A.The amount of time varies with each case. We work on it as soon as possible.

Q.What documents should I bring with me?

A.A current valid photo ID such as passport, driver’s license, or state ID. Other documents will be required according to the services which you are seeking. At a minimum, a certificate of disability is required in all the Protection & Advocacy cases. To the best of your ability, please bring any documents that you may believe to be relevant to the issue to which you are seeking help.

Q.Do I have to go to court?

A.In most situations, you may need to go to court. However, in such matters as Powers of Attorneys and Advocacy cases, you may not need to go to court.

Q.Can I take the application home?

A.No. We cannot permit that. Our grantors require that the documents do not leave the office and are available for grantor review at any time. These documents remain confidential while in the office, but lose their confidentiality if taken out of the office.

Q.I was told your office is not able to assist me because of a conflict of interest. What is a conflict of interest?

A.We serve in the best interest of our clients. If you are our client, we can help you… but NOT the person you are against. If we help them, that would not be in your best interest. That is a “conflict of interest”. Lawyers are not allowed to accept cases where there is a conflict of interest.

If we find that there is a conflict of interest when you apply, we are not allowed to tell you what the conflict is because that is confidential information. All we can tell you is that there is a conflict.

Q.Do you have to be a resident of Guam to receive services?

A.It varies according to the services needed.

Q.Do you provide free consultation?

A.Yes, after applying for services, on a case-by-case basis.

Q.Do you provide interpreters?

A.Yes. This service must be requested in advance.

Q.Can I set up an appointment to speak to an attorney?

A.As long as you already accepted as our client, and your case has been assigned to an attorney.

Q.Are you open during lunch?

A.Yes.

Q.Is your office open after a disaster?

A.We follow procedures similar to the Government of Guam. Follow us on Facebook for updates.

Q.Is your office ADA accessible?

A.Yes.

Q.What if I am unable to sign documents?

A.We will review alternative signature procedures with you, such as thumbprints.

Q.How soon can I apply for legal guardianship for an adult with a disability?

A.30 days before their 18^th birthday.

Q.How long does the process take for legal guardianship of an adult with a disability?

A.The process varies on a case-by-case basis. After you submit your applications typically takes 2-3 months or longer, depending on the case.

A.GLSC-DLC is a private, non-profit organization, with limited staff and financial resources. In addition, many of our local and federal grants or contracts have specific criteria about the populations we can serve through those programs. Although we would like to provide advocacy for everyone who needs it, GLSC-DLC cannot provide direct advocacy services to everyone who contacts us.